Info And Approach
Many thanks for booking in a 10-minute discovery call with a Root Cause Doctor from Mosaic Medical.
Here is some further information about our approach, which you may want to read prior to your discovery call.
Our Vision
We believe in the beautiful, delicately balanced system of the human body and its ability to be in health.
From our journey through medical school, to working as Doctors in the NHS – one thing has driven and united us: to know how to restore people to health. Over the past 30 years it has become increasingly challenging to address chronic health problems due to changes in our society and culture.
Chronic Health conditions are made up of many parts: over time, little things have ‘gone wrong’ or gone out of balance, and over time, the system has started to show multiple symptoms. It’s complex, it’s made of many parts AND it requires a bigger-picture approach to look at all the parts to get to the root cause.
Due to current circumstances, we are currently offering VIRTUAL appointments only. If the need arises, a home visit or an in-person clinic appointment can be arranged.
The stages of our Root Cause Approach follow a cycle of Listening, Testing, Finding the Roots, Reviewing, and Tracking.
We, as doctors, leave no stone unturned when we are working with a patient, and we take the time to explore what each individual body needs to get back to balance.
Pre-consultation Requirements
- Multi-symptom questionnaire (MSQ), client concerns, supplements, medications and family history to be filled in
- Clinic terms and conditions
- Consent
(You will be sent this information via our online platform).
- Recent test investigations that you think may be relevant for us to view prior to your consultation.
Gp Summary
If you book into an appointment, it would be helpful to have a brief summary report from your GP. Please contact your GP practice either by telephone or email and request this from administration staff. It will help to give us an insight into your medical history and allows for better preparation. With your consent, we include an initial letter to your GP as part of the first consultation.
Prices For Appointments
Initial medical consultation (90 mins - £480 with Associate Doctor or £575 with Co-Founder)
- 60 minutes of preparation time for the doctor to review your intake forms and any uploaded documents
- Two calls with our patient co-ordinator Carol held before and after your initial appointment to ensure clarity throughout
- 90 minutes together to better understand your health issues, create a plan, initiate testing and start treatment
- 60 minutes of doctor time to write a full report and treatment plan along with arranging any tests or medications
- Written communication with your GP (with your consent only)
- Testing and medication (at an additional cost dependent on requirements)
Initial concise consultation (60 mins - £360 with Associate Doctor or £380 with Co-Founder)
- You will be advised if this is appropriate at your discovery call. This appointment type is only used for specific issues such as menopause or health optimisation
- 20 minutes of preparation time
- 60 minutes of doctor time to better understand the situation and create a plan
- Call with our patient coordinator after your initial appointment to ensure clarity.
- 30-60 minutes of doctor time to write a full report and treatment plan plus arranging any tests of prescriptions
- Written communication with your GP (with your consent)
Follow up medical consultation
30-minute appointment: £200
45-minute appointment: £270
60-minute appointment: £360
75-minute appointment: £410
90-minute appointment: £480
Prices for follow-up appointments for Co-founders Doctors:
15-minute appointment: £105
30-minute appointment: £220
45-minute appointment: £285
60-minute appointment: £380
75-minute appointment: £440
90-minute appointment: £540
- We currently offer appointments virtually at your convenience - although face to face is available if clinically required.
- We also may suggest the additional support of a nutritionist or other allied healthcare professional depending on your needs.
- Nutritional Therapist pricing - 60 minute consultations (initial or follow up): £165, 45-minute follow up: £124, 30-minute follow up: £90, Quick review: £50
- Health Coach pricing - Initial 60 minutes £100, follow up 30 minutes £50
Our Current Consultation Fees
Initial Consultation: £450 with Associate Doctor or £575 with Co-Founder
This includes:
- Review of all Functional Medicine Analysis Intake Forms.
- 60-minute review of additional documents/test results from previous practitioners.*
- Two calls with our patient coordinator Carol, one call before and one after your initial appointment to ensure clarity throughout.
- 90-minute consultation.
- Comprehensive written report.
*If your additional documentation/ test results require more than 60-minutes, you will be asked if you would like your doctor to review them, and be charged pro-rata the hourly rate. The pro rata fee is £150/hour.
Follow-up appointments:
Quick review/queries (15-minutes): £85
Follow-up consultation (30-minutes): £180
Follow-up consultation (45-minutes): £240
Follow-up consultation (60-minutes): £320
Follow-up consultation (75-minutes): £365
Follow-up consultation (90-minutes): £410
At your discovery call your Mosaic Medical doctor may feel your situation is a more straightforward Concise Appointment and advise a 60-minute appointment which does not include the pre-appointment questionnaires and is at a cost of £325 with an Associate Doctor or £495 with a Co-Founder.
Please note, our prices are changing from 1st November 2024.
Prices for follow-up appointments from the 1st of November 2024 for Associate Doctors:
15-minute appointment: £100
30-minute appointment: £220
45-minute appointment: £285
60-minute appointment: £380
75-minute appointment: £440
90-minute appointment: £540
Prices for follow-up appointments from the 1st of November 2024 for Co-founder appointments:
15-minute appointment: £105
30-minute appointment: £230
45-minute appointment: £300
60-minute appointment: £400
75-minute appointment: £455
90-minute appointment: £575
We also may suggest the additional support of a nutritionist or other allied healthcare professional depending on your needs.
Additional charges:
If more than one functional medicine test report to be analysed in a consultation – £50/test.
Private prescription administered outside of an appointement (medication, not supplements): £35
GP or specialist referral: £50
Function testing can be helpful in identifying the root cause of health issues and will be discussed by your doctor during your initial appointment. Testing options vary depending on your symptoms, complexity and your budget and can vary between £150-1500.
Due to the extreme pressure of email requests to the clinic, we are obliged to restrict the time allocated to answering emails. Emails that will take your doctor more than 5 minutes to answer or will require him/her to review the patient records/results to understand the issues involved will be booked in for a 15-minute phone call. We will endeavour to answer your email within 48 hours.
Duration Of Follow Up
Our clinic is designed to empower people to improve their health by providing technical, scientific and medical support and that this is a
two-way process. The majority of time spent on the programme will be outside of any formal or informal consultation process and so in order to achieve success, patients are necessarily the main drivers of their well-being and should approach their treatment plan with a willingness to take full responsibility for their choices and overall outcomes.
In order to improve from chronic illness, we generally expect to see patients for a minimum number of 3 months. Clearly this varies from individual to individual.
Patient Queries Between Appointments
For patient safety and to comply with professional guidelines, we cannot give medical advice over email but can offer more clarity on plans and reports. The doctors all have short 15-minute quick review appointments available if you would like to discuss any clinical or new issues before your next longer appointment.
For any administrative issues then please contact the admin team by email at hello@mosaic-medical.com or call our phone message service on 0333 090 3420. We aim to respond to messages within 24-48 hours.
For prescription queries or if you need repeat medication then please contact the pharmacy in the first instance. Roseway pharmacy: 03330504030
If you have a specific need for email correspondence this can normally be arranged however will incur a cost, based pro rata on the professional hourly rates
If you are sending us update emails, then know that we will read it and are happy to hear how you are getting along but may not be able to respond.
If you think you are reacting badly to a supplement please discontinue it, make thorough notes and the doctor will discuss this at your next consultation. The same applies to specific food reactions.
Unless you have specific guidance otherwise then please continue supplements as advised until your next appointment.
Please note that pre-consultation forms and treatment plans are accessed via an online secure patient portal and therefore basic computer literacy is required.
